Why is this important
- An electric scooter is not only a convenient way to get around the city. This is responsibility for everything that may happen during the trip, responsibility for your safety and the safety of the people around you
- On March 1, 2023, a new version of the traffic rules (SDA) began to take effect , containing requirements for SIM management*, which include electric scooters
* SIM — means of individual mobility; designed for use by one person, have a low-power motor with a speed limit of up to 25 km/h
Be
an adult
Only adults can rent an electric scooter. Do not pass the scooter to children - you will be responsible for the possible consequences
Be
sober
The use of a scooter while intoxicated is prohibited - this can create danger for other road users and lead to accidents
Riding alone on a scooter
When traveling together, the maneuverability of the electric scooter decreases, and you may lose control of the controls. Rent an additional scooter
Report an accident
If an incident involving you occurred during the trip, you must inform the law enforcement authorities and contact support
We recommend to drivers:
To take out insurance
Just a check mark in the application, and you will get the opportunity to compensate for damage to your own or someone else's health in an accident - regardless of the reasons
Use a helmet
Traffic regulations do not require the use of helmets, but this is a matter of your safety - especially if you have been using scooters for a long time
Do not use headphones
Listening to music or talking on the phone during a trip, you run the risk of not hearing a warning or other danger signal
2. Scooter device
Rudder
Obviously, with the help of the steering wheel, the movement is directly adjusted - however, the most important controls, such as the trigger and brakes, are also located on it.
During the trip be sure to keep both hands on the steering wheel to avoid loss of control
During the trip be sure to keep both hands on the steering wheel to avoid loss of control
Platform
Stand on the platform with both feet. Otherwise, there may be a sharp loss of coordination during the maneuver.
Do not step off the platform while driving - it is very dangerous
Do not step off the platform while driving - it is very dangerous
Gas trigger
The gas trigger is located on the right handlebar. By clamping it, you start the engine and can adjust the speed of the ride. To start, push off a couple of times with your foot and gently pull the trigger - do not accelerate immediately, this is fraught with loss of coordination. The speed limit depends on the rental rate, but does not exceed 25 km/h
Hand brakes
The scooter can have one or two hand brakes. If there are two brakes,the right one stops the rear wheel, and the left one stops the front one. If there is only one brake, then it stops only the front wheel. Avoid sudden braking on such models, first gradually slow down the speed by releasing the gas trigger - otherwise you may roll over
Call
The bell is a wheel on the steering wheel. Twist it to warn those in front of you of your approach. Do it in advance and don't get carried away - it's a safety measure, not entertainment!
Headlight
The main headlight is located on the rack under the steering wheel. It turns on automatically when it gets dark, and for some models it can be activated by pressing a button on the panel in the center of the steering wheel
Footrest
The footrest supports a parked scooter. It can be double or single. If you see a scooter lying on its side and upon inspection you realize that its footrest is missing or defective - do not rent such a scooter and inform support
If something is broken
Before starting the trip, be sure to check the integrity and operability of the scooter:
- no visible damage
- gas and brakes are working
- the footrest is in place and in good working order
- nothing is loose
If a malfunction is detected, do not start the trip or end it immediately if the trip is already underway. Inform support immediately
- no visible damage
- gas and brakes are working
- the footrest is in place and in good working order
- nothing is loose
If a malfunction is detected, do not start the trip or end it immediately if the trip is already underway. Inform support immediately
3. Where you can and cannot drive
First of all, pay attention to the various Zones in the application
Zones
of use
Within the area highlighted in the specified color, you can use SunRent scooters. When leaving the zone, the scooter will be blocked
Speed limit zones
These zones imply automatic speed limit of the scooter. The number in the icon corresponds to the speed limit in m/s
Restricted areas
Areas where the use of a scooter is unacceptable. If you see such a selection and icon on the map in the application, choose a different route for your trip
Rental completion zones
Within the zones indicated by this color, you can leave the scooter after the rental is completed subject to parking rules
Within the Areas of use it is allowed to ride an electric scooter:
Along the bike path
The best possible option for a trip. While on the bike path, follow the rules: do not drive into the oncoming lane (if there is one), overtake those driving ahead on the left in the absence of obstacles, try to keep a distance in the flow of traffic and move predictably
On the sidewalk
In the absence of a bike path, this is a valid option. Move along the sidewalk at a speed of 10-15 km/h or lower (adjusting to the flow of pedestrians). Drive carefully, without sudden maneuvers and braking, in a large stream - dismount
Important: pedestrian crossings
Pedestrian crossings must only be crossed on foot, rolling a scooter nearby. If the transition is adjustable, it is strictly on the allowing signal of the traffic light. If there is no adjustment, make sure that the drivers see you and let you through
Riding an electric scooter is strictly prohibited:
On the roadway
Even if there are no cars on the roadway, trips along it are unacceptable - the speed mode of the scooter does not allow him and other road users to react in case of danger.
The same applies to dedicated lanes for taxis and public transport - you do not have to navigate through them
The same applies to dedicated lanes for taxis and public transport - you do not have to navigate through them
4. Where and how to park
Within the Rental Completion Area parking is allowed:
On a special markup
There are specially marked areas for scooters. When using them, be polite - place the scooter so that it does not interfere with other drivers parking. If there is a linear marking for individual places, follow it
In a special parking lot
If there is a special metal stand for scooters at the end point of the path, you can leave the device on it. Observe the correct positioning of the scooter - do not take up extra space.
Please note that the rack should be designed specifically for scooters - bike parking is not suitable for this.
Please note that the rack should be designed specifically for scooters - bike parking is not suitable for this.
Near the bike park
Do not take up bicycle spaces in city parking lots - leave the scooter on the side of the structure, even if you see other drivers parking this way
In the virtual parking lot
It is permissible to park in pedestrian areas outside the markings and specialized racks. The main thing is not to block traffic with a parked device, leave enough distance for pedestrians (especially those with limited mobility and with strollers)
Not allowed: stations of other distributors
Do not attempt to install the scooter on the charging station of any other distributor. Current scooters are not compatible with them, you will only waste time and risk damaging the device
Use the footrest
Whichever type of parking you choose, be sure to lower the footrest of the scooter. Without a footrest, the device is unstable and may fall.
If the footrest is damaged or missing, take a photo and contact support
If the footrest is damaged or missing, take a photo and contact support
5. What to do in case of an accident
- Don't run away! All trips are tracked - in any case, we will be able to find out who was driving the scooter at a specific time and transfer the data at the request of the police
- In any situation notify support. We will always try to provide the necessary assistance
- In case of an accident involving a car or other vehicle - call the traffic police
- If the driver of another vehicle tries to escape from the scene of an accident, try to memorize the license plates and find witnesses
- If you are injured, contact support immediately. We will help with the completion of the lease and, if necessary, call an ambulance
- If no one was injured and you decided not to call the traffic police, be sure to secure the agreement with a receipt
- If there was an accident involving a pedestrian, make sure that no one was injured. If there are casualties, wait for the arrival of the police and ambulance
6. Other nuances
A competent route
When choosing a route, avoid narrow spaces, crowded places, and a large number of steps
Attention to the weather
If it rains, additionally limit your speed, avoid sudden maneuvers, puddles, dismount at height differences
Attention to cars
Even a parked car can be a source of danger. Always slow down near other vehicles
Be careful with the curbs
Do not try to drive on or off the curb, especially during acceleration - this is fraught with injury and damage to the scooter
No tricks with the scooter
The electric scooter is not designed to perform tricks, including difficult maneuvers and jumps. Don't take any chances
Time to test your knowledge
And get a nice bonus